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tallamond recognizes that “delivering performance” means much more than providing outstanding products and services; it means working with our valuable customers in full partnership to help facilitate virtually every aspect of their business. one of many key performance indicators that tallamond monitors is our on-time products and services delivery performance. it’s important to our customers, so it’s crucial to us. at last measurement, we consistently hit 99 or better on-time and 100 satisfaction delivery and we’re not finished improving. this record didn’t just happen. it has taken years of continuous improvement to our systems and business approach. and you can rest assured, we will continue to improve. we’d be pleased to tell you more about how tallamond’s emphasis on better and better delivery performance can help your company.